Helping you breathe

Choosing services with Lambton ProResp provides you with the comfort of knowing that when you leave the hospital, you can bring the highest quality care home with you.  

Integrated care, from hospital to home

The Lambton ProResp partnership is a joint venture between Bluewater Health and ProResp, Ontario’s largest community respiratory therapy provider.

This partnership ensure that before you leave the hospital your home care respiratory therapists are working in collaboration with your hospital’s team to get you home and help keep you there.

  • Harry’s relationship with ProResp began when he was admitted to hospital. Thanks to a joint venture between Bluewater Health and ProResp, Harry was introduced to his ProResp team shortly after his diagnosis, providing a seamless and worry-free transition from hospital to home.

    Recently, when Harry needed help hanging a picture in his home, he knew just who to ask.

    “How tall are you?” he asked Travis, his ProResp Service Delivery Representative.

    “Six foot four,” Travis replied.

    “Perfect,” said Harry. “I need a tall fella to help us hang this picture.”

    “Sure thing,” said Travis.

    Harry and his wife Emmy had just moved into a new townhome.

    “The people who lived here before us took the picture with them but left the two screws sticking out of the wall. They told me they were able to hang that picture because they have a relative who is 6’4”. But Emmy and I don’t know anyone that tall,” Harry explained with a laugh.

    Harry is recalling this story by way of an explanation. Hanging the picture was no trouble for Travis, but it meant a lot to Harry and Emmy. So Harry called his local ProResp office to compliment the manager on hiring the most friendly, capable and helpful employees. Because it wasn’t just this one time that the ProResp team had made Harry’s day.

    “My daughter has a cottage up on the French River that I had been helping to make some renovations to over the past few years,” Harry told us. “But being newly diagnosed with pulmonary fibrosis, I wasn’t sure if I would be able to get back there. I require 24/7 oxygen and don’t have a lot of energy. We weren’t sure how I would be able to make the 6-hour drive, then get to the boat, and from the boat to the cottage… it seemed like a lot. But when I asked ProResp, they swung into action. They contacted their office up in Sudbury and made sure we had all the equipment and support to make the trip. It was so nice being back there.”

    Harry told us that, having worked in business and management, he knows how often companies hear from dissatisfied customers, so he wanted to reach out to share his positive experience.

    “The employees I have encountered at ProResp are all such good people. From the delivery guys, to the Respiratory Therapists who were at my home the day I was discharged from hospital, to the people in the office, the service is number one,” added Harry.

Why a partnership?

The support you get at home is as important as the care you receive in your community hospital.  That is why the Lambton ProResp partnership constantly measures the care we deliver and reports patient satisfaction to Bluewater Health leadership and ProResp. With the joint oversight of Bluewater Health and ProResp, you can be confident you are getting the best care, getting you back to doing what you love.  

What are the benefits?

Patients who choose Lambton ProResp tend to spend less time in hospital, because their care team can be confident they will get the support they need at home. Research shows those with COPD are less likely to be readmitted to hospital within 30 days, because their needs are being met at home by a team that works closely with your community hospital. Lambton ProResp is an innovative service provider that gives patients access to all current technology and equipment in delivering respiratory therapy.

How does it work?

Lambton ProResp is a partnership between Bluewater Health and ProResp, an Ontario-owned provider of community respiratory therapy.

The partnership helps strengthen health care in your community using a patient-first approach.

This integrated care model allows Bluewater Health’s frontline caregivers and management to work directly with ProResp’s frontline caregivers and management to ensure you get the best care possible.

Our teams regularly measure patient satisfaction and performance and report this information back to senior management of the hospital and ProResp.

Patient and family choice is paramount in selecting the community respiratory therapy provider you want to be served by. Patient surveys and feedback consistently show those who choose the Lambton ProResp partnership are glad they did.

Have a question or want to learn more about a ProResp partnership? Click to fill out the form and we will get back to you.